Terms and Conditions

Hulpmedi.nl , organization for the provision and sale of practical aids .

Article A. Application .
A.1 All offers , orders and agreements from Hulpmedi.nl ( hereinafter : Hulpmedi.nl ) are delivered in accordance with these General Terms and Conditions of Sale ( hereinafter : Terms and Conditions ). We will provide you with this in writing upon request. These conditions can be viewed via our website www.hulpmedi.nl
A.2 These conditions apply to all orders, offers and regular orders. Nothing prevents the application of these Terms and Conditions upon acceptance of an order. It is assumed that you know and accept these .

A.3 Changes or deviations from these conditions are only effective if recorded in writing by " hulpmedi.nl ".

A.4 Claims and rights under these Terms and Conditions also remain in force on third parties engaged by Hulpmedi.nl .

Article B. Promotional prices / special offers / regular offer.

B.1 All offers from Hulpmedi.nl are without obligation. Hulpmedi.nl expressly reserves the right to change prices. If changes apply, for whatever reason, the order may be dissolved. Dissolution of the agreement due to price fluctuations can be done at the request of the buyer within a period of 14 days, after which a refund of the purchase amount will take place.

B.2 Transactions are only valid if Hulpmedi.nl accepts them . Additional clauses can also be attached to the transaction

Hulpmedi.nl is also entitled to refuse orders and deliveries if there is reason to do so. Hulpmedi.nl will report this within five (5) working days after receipt of the order.

Article C. Prices and payments
C.1 The prices for the products and services offered are indicated on the website in euros, including VAT. Order and shipping costs, any taxes or other levies are not included, unless stated otherwise or agreed in writing.
C.2 Payment must be made without discount or compensation within fourteen (14) days after order placement. Delivery will take place after payment has been received. Deviations from this will only be agreed in writing.

C.3 During the procedure for your order, you can choose from various payment options, which you will take note of during the ordering process. Deviating ordering and payment conditions may be imposed. The value date of your payment on the Hulpmedi.nl bank account applies.

C.4 Interest will be charged on purchases for which the payment term is exceeded. The 1% interest rate will be charged for each month started and/or part thereof. Reminders will be charged by Hulpmedi.nl . €25 administration costs. Transfer of the claim to a collection agency will increase the outstanding amount by at least 15% and/or by the collection costs actually incurred.

C.5 Suspension or termination of the transaction is a possibility if payment is not made. Hulpmedi.nl takes the initiative for this.

C.6 Price increases between ordering and delivery time, announced by Hulpmedi.nl , give the buyer the right to cancel or dissolve the transaction within 10 days after the announcement.

C.7 “The personal data and/or company data that [Customer name] processes in the context of business operations are (also) used by it or by third parties to whom the claims are assigned (transferred) for or in the case of:
a) risk analyses
(b) the prevention, detection and combating of fraud or irregularities”

Article D. The Delivery
D.1 The delivery times specified by Hulpmedi.nl will be adhered to as much as possible. If the delivery period is exceeded, the buyer cannot assert any right to compensation and/or termination of the transaction. Only if the delivery period is abnormally exceeded will Hulpmedi.nl give the buyer the right to cancel/dissolve the transaction. This decision is based on reasonableness and good commercial practice.

D.2 . Delivery of the products takes place at the place and time at which the order is ready for shipment to you.

Article E. Property Rights
E.1 The right of ownership applies if the buyer has fulfilled all obligations arising from the agreement. Risks regarding extraditions apply to the buyer from the moment of delivery.

Article F. Design Rights

F.1 Creative, scientific or other design rights of goods offered by Hulpmedi.nl must be fully respected.

F.2 Hulpmedi.nl does not guarantee that the products delivered to you do not infringe the creative, scientific or other design rights of third parties.

Article G. Complaints and liability
G.1 Receipt of the goods creates the obligation for the buyer to determine whether they are in accordance with the agreement. In the event of deviations and complaints, Hulpmedi.nl must be notified immediately, in writing and stating the deviation observed. The period for submitting the complaint is set at a maximum of 5 working days.

G.2 When a justified complaint is recognized, there are 2 options :

  • return and replacement of the goods
  • return and refund of the amount of goods

G.3 You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the online store are at your own expense. If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. To exercise this right, please contact us at info@hulpmedi.nl. We will then refund the order amount due within 14 days after registering your return."

Article H. Orders/communication
H.1 Incorrect processing of the order, correspondence and vice versa, due to complete or partial disruption of modern means of communication (internet, mobile telephones, etc.) is not the responsibility of Hulpmedi.nl . Naturally, negligence and/or intent are not the basis for the above-mentioned processing.

Article I. Force Majeure
I.1 Hulpmedi.nl has the right to terminate or suspend the agreement in the event of force majeure. If applicable, Hulpmedi.nl will notify this in writing, excluding legal proceedings. Compensation will only apply if this is reasonable and fair and in the nature of good business practice.

I.2 Force majeure occurs when abnormal and unforeseen circumstances occur that are independent of the will of Hulpmedi.nl , the consequences of which could not be avoided despite all precautions.

Article J. Miscellaneous
J.1 The address you provide when placing the order is the address to which the goods will be sent. If the receiving address is different from the billing address, you must explicitly indicate this.
J.2 IfHulpmedi.nl has deviated from the conditions "in your favor" during a certain period, this may have been entered into in writing, verbally or tacitly, it reserves the right to return to strict application of these . Rights deviating from the described conditions can never be claimed.

J.3 Hulpmedi.nl delivery conditions are based on Dutch law. If conflicting provisions are included, the provision will be declared null and void and replaced by corresponding legally valid conditions.

J.4 Involving third parties is one of the options available to Hulpmedi.nl to ensure proper execution of your order.

J.5 An image or color may differ from the delivered product. what is shown on the website. You retain the right of return, see article G.

Article K. Post-payment

“Payment must be made to Billink BV (hereinafter: “Billink”) within the stated payment term. After all, we have transferred all rights under the claim to Billink, who will collect the claim. Your data is checked and registered by or on behalf of Billink. This data can be used, among other things, for the collection of claims and the review of orders in the implementation of the acceptance policy of affiliated organizations. Billink reserves the right to refuse the customer's request for payment on account. The payment term used is a strict term. In the event of late payment, the customer is therefore in default without notice of default and Billink is entitled to charge contractual interest of 0.75% per month from the due date of the invoice (whereby part of a month is considered as a whole month). . Billink is also entitled to charge the customer extrajudicial collection costs under the law. In the case of business customers, Billink is also entitled to charge reminder and reminder costs to the customer, without prejudice to Billink's right to charge the customer for the costs actually incurred if they exceed the amount thus calculated. These costs amount to a minimum of 15% of the principal amount with a minimum of 40 euros for consumers and 75 euros for companies. Billink is also entitled to transfer the claim to a third party. In that case, what has been determined in the foregoing with regard to Billink will also be transferred to the third party to whom the claim has been transferred.”

Article K. Dutch Law
K.1 Only Dutch law applies to all transactions to which these Terms and Conditions apply, including to these Terms and Conditions themselves.

K.2 Only competent Dutch courts will hear and arbitrate in the event of disputes between the parties.

038-8442240 email: info@hulpmedi.nl

Apotheekzorg BV

IBAN Account number NL13ABNA0249650002, in the name of Apotheek Zorg bv,

Chamber of Commerce 69241260

VAT: NL 857797992 B01